Updated 25th May 2018
To support delivery of our Service, Effective Experiments (t/a Digital Tonic Ltd) may engage and use data processors with access to certain Service data (each, a “Subprocessor”). This page provides important information about the identity, location and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in our Terms of Service and/or Contract Agreement (the “Agreement”). Defined terms used herein shall have the same meaning as defined in the Agreement.
A Subprocessor is a third party data processor engaged by Effective Experiments who has or potentially will have access to or process Service data (which may contain Personal Data).Effective Experiments engages different types of Subprocessors to perform various functions as explained in the tables below.
Effective Experiments undertakes to use a commercially reasonable selection process by which it evaluates the security, privacy and confidentiality practices of proposed Subprocessors that will or may have access to, or process, Service data.
Effective Experiments requires its Subprocessors to satisfy equivalent obligations as those required from Effective Experiments (as a Data Processor) as set forth in either Effective Experiments’s, or the corresponding Subprocessor’s equivalent, Data Processing Addendum (“DPA”), incorporating Standard Contractual Clauses (“SCC”) where appropriate, including but not limited to the requirements to:
This policy does not give users of the Service any additional rights or remedies and should not be construed as a binding agreement. The information here is provided for transparency purposes to illustrate Effective Experiments’s engagement process for Subprocessors as well as to provide the actual list of third party Subprocessors used by Effective Experiments (as of the date of this policy) which Effective Experiments may use in the delivery and support of its Service.
As our business grows and evolves, the Subprocessors we engage may also change. We will provide users of the Service with notice of any new Subprocessors to the extent required under the Agreement by posting such updates here.
Effective Experiments will provide notice via this policy of updates to the list of Subprocessors that are utilised or which Effective Experiments proposes to utilise to deliver its Service.Effective Experiments undertakes to keep this list updated regularly to enable users of the Service to stay informed of the scope of subprocessing associated with the Service.
Please check back frequently for updates.
The following is an up-to-date list (as of the date of this policy) of the names and locations of Effective Experiments Subprocessors.
|Amazon Web Services, Inc||USA / UK Ireland / Germany||Cloud Service Web Provider||GDPR
DPA with SCC
|Google Inc||USA||Email & Cloud storage||GDPR
DPA with SCC
|Solarwinds Worldwide LLC||USA||Server Monitoring & Error reporting||DPA with SCC|
|Intercom||EU||Live chat / customer support||Privacy shield|
|Atlassian Pty Ltd||USA||Bug tracking||Privacy Shield|
|Drift.com, Inc||USA||Live Chat sales||DPA with SCC
|Stripe Payments Europe, Ltd.||Ireland||Credit CardPayment Processing||PCI compliant
|Fullstory||USA||User interface tool||Privacy Shield|